Support Options

We want to make it as easy as possible for you to get support when needed. Here's a list of ways you can get quick answers.

If you're interested in doing some training with your crew, a demo of live data or just need to brush up on best practices, go ahead and schedule yourself in on our calendar.

Repair Shop Solutions Support

Phone

We are located on the west coast, usually available anytime M-F after 8am.
(424) 262-1580

Email

Email is checked often. For best results include screenshots or detailed description of what you are having issues with.
info@repairshopsolutions.com

Chat

In the lower right hand corner of most screens is a chat button. We are either online and can handle questions immediatly or we will call you right back.

Helpful Videos

Take alook at our video collection, you may find some new tools or the answer you're looking for. We try to keep them short and to the point.

Remote Support:

We use a program called Splashtop to access your PC for those tough problems that require it.
To allow us remote access, please download the Splashtop tool HERE . Once the program is downloaded, run it and it will give you a 9 digit code, be prepared to give us that code.

RSS Connector

RSS Connector is our tool that integrates with your shop management system and pushes the vehicle and repair order info to RSS to allow you to quickly add inspections to your dashboard.

RSS Connector runs on PCs running Microsoft Windows 7 SP1 or later, Windows 8.1, and all versions of Windows 10. You will need the .NET Framework 4.6.1 or later - you can download version 4.8 below.

Windows XP and Windows Vista are not supported.

Download the .NET Framework 4.7 (1.4 MB)

Download the RSS Connector installer (9.88 MB)

Repair Shop Solutions Digital Vehicle Inspection

Some of the best solutions available for the independent auto repair shop market. We like to solve your problems, and help you grow.

Contact Info

1001 S. Pacific Coast Hwy

Redondo Beach, CA. 90277

info@repairshopsolutions.com

+1 (424) 262-1580

Pssst.... Everything Works best with Chrome!