Support Options

If you have immediate needs, the most effective way to get in touch is with the "HELP" button in the lower right corner of your screen.

Repair Shop Solutions Support

Phone (call or text)

We are located on the west coast, usually available anytime M-F after 8am.
(424) 262-1580


Email is checked often. For best results include screenshots or detailed description of what you are having issues with.


In the lower right hand corner of most screens is a chat button. We are either online and can handle questions immediately or we will call/email you right back.

Helpful Videos

Take a look at our video collection, you may find some new tools or the answer you're looking for. We try to keep them short and to the point.

Training - Demo

If you're interested in doing some training with your crew, a demo of live data or just need to brush up on best practices, go ahead and schedule yourself in on our calendar.

Remote Access

We use a program called Splashtop to access your PC for those tough problems that require it. To allow us remote access, please download the Splashtop tool HERE . Once the program is downloaded, run it and it will give you a 9 digit code, be prepared to give us that code.

RSS Connector

RSS Connector is our tool that integrates with your shop management system and pushes the vehicle and repair order info to RSS to allow you to quickly add inspections to your dashboard.

RSS Connector runs on PCs running Microsoft Windows 7 SP1 or later, Windows 8.1, and all versions of Windows 10-11. You will need the .NET Framework 4.8.1 or later - you can download version 4.8 below.

Windows XP and Windows Vista are not supported.

Download the .NET Framework 4.8 (1.4 MB)

Download the RSS Connector installer (11.64 MB) - Released 2/19/2023

Repair Shop Solutions Digital Vehicle Inspection

Some of the best solutions available for the independent auto repair shop market. We like to solve your problems, and help you grow.

Contact Info

Redondo Beach, CA. 90277

call or text us at
+1 (424) 262-1580

Pssst.... Everything Works best with Chrome!