If you have immediate needs, the most effective way to get in touch is with the "HELP" button in the lower right corner of your screen.
Phone (call or text)
We are located on the west coast, usually available anytime M-F after 8am.
Email is checked often. For best results include screenshots or detailed description of what you are having issues with.
In the lower right hand corner of most screens is a chat button. We are either online and can handle questions immediately or we will call/email you right back.
Take a look at our video collection, you may find some new tools or the answer you're looking for. We try to keep them short and to the point.
We use a program called
to access your PC for those tough problems that require it. To allow us remote access, please download the Splashtop tool
. Once the program is downloaded, run it and it will give you a 9 digit code, be prepared to give us that code.
RSS Connector is our tool that integrates with your shop management system and pushes the vehicle and repair order info to RSS to allow you to quickly add inspections to your dashboard.
RSS Connector runs on PCs running Microsoft Windows 7 SP1 or later, Windows 8.1, and all versions of Windows 10-11. You will need the .NET Framework 4.8.1 or later - you can download version 4.8 below.
Windows XP and Windows Vista are not supported.
Download the .NET Framework 4.8 (1.4 MB)
Download the RSS Connector installer (11.64 MB) - Released 2/19/2023